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User interface features |
• Gesture-based, multitouch-capable, capacitive touch-screen • 3.5-in TFT LCD display at QVGA (320 x 240 pixel) resolution, 4:3 aspect ratio • Screensaver and digital picture frame mode • On-screen virtual keyboard • Voicemail and videomail support1 • Dual USB ports (2.0 compliant) for media and storage applications • WebKit-based browser • Adjustable base height • Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/ US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish and Swedish |
Audio features |
• Polycom® HD Voice™ technology delivers lifelike voice quality for each audio pathhandset, the hands-free speakerphone and the optional headset • Polycom® Acoustic Clarity™ technology, providing full-duplex conversations, acoustic echo cancellation and background noise suppression - Type 1 compliant (IEEE 1329 full duplex) • Frequency response: 100 Hz–20 kHz for handset, optional headset and hands-free speakerphone modes • Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, G.722.1C • Individual volume settings with visual feedback for each audio path • Voice activity detection • Comfort noise generation • DTMF tone generation (RFC 2833 and in-band) • Low-delay audio packet transmission • Adaptive jitter buffers • Packet loss concealment |
Headset and handset compatibility |
Dedicated RJ-9 headset port • Hearing aid compatibility to ITU-T P.370 and TIA • 504A standards • Compliant with ADA Section 508 Subpart B 1194.23 (all) • Hearing aid compatible handset for magnetic coupling to hearing aids • Compatible with commercially available TTY adapter equipment • Supports compatible USB headsets |
Call handling features1 |
• 12 lines (registrations) • Up to 24 simultaneous calls • Shared call/bridged line appearance • Flexible line appearance (1 or more line keys can be assigned for each line extension) • Distinctive incoming call treatment/ call waiting • Call timer and call waiting • Call transfer, hold, divert (forward), pickup • Called, calling, connected party information • Local 3-way audio conferencing • 1-touch speed dial, redial • Remote missed call notification • Do not disturb function • Electronic hook switch capable • Local configurable digit map/dial plan |
Open application platform |
• WebKit-enabled full browser that supports HTML5, CSS, SSL security and JavaScript • Supports Polycom Apps SDK and API for third-party business and personal applications • Bundled with Polycom Productivity Suite: - Corporate directory access using LDAP - Local voice call recording on USB flash drive - Visual conference management |
Network and provisioning |
• Network (LAN) cable - CAT-5E • SIP protocol support • SDP • IETF SIP (RFC 3261 and companion RFCs) • Two-port gigabit Ethernet switch - 10/100/1000Base-TX across LAN and PC ports - Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment - Conforms to IEEE802.3-2002 (Clause 28) for link • Partner auto-negotiation • Manual or dynamic host configuration protocol (DHCP) • DHCP network setup • Time and date synchronization using SNTP • FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments • Provisioning and call server redundancy supported1 • QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS and Diffserv/DSCP • VLAN—CDP, DHCP VLAN discovery, LLDP- MED for VLAN discovery - Network address translation support for static configuration and “Keep-Alive” SIP signaling • RTCP and RTP support • Event logging • Syslog • Local configurable digit map/dial plan • Hardware diagnostics • Status and statistics reporting • IPv4 and IPv6 • TCP • UDP • DNS-SRV |
Security |
• 802.1X authentication and EAPOL • Media encryption via SRTP • Transport layer security • Encrypted configuration files • Digest authentication • Password login • Support for URL syntax with password for boot server address • HTTPS secure provisioning • Support for signed software executables |
Power |
• Built-in auto-sensing IEEE 802.3 at Power over Ethernet (Class 4) • External universal AC adaptor (optional, 48V 0.52A DC) |
Approvals |
• FCC Part 15 (CFR 47) Class B • ICES-003 Class B • EN55022 Class B • CISPR22 Class B • VCCI Class B • EN55024 • EN61000-3-2; EN61000-3-3 • NZ Telepermit • Korea KC • UAE TRA • Russia CU • Brazil ANATEL • Australia RCM • South Africa ICASA • China CCC • Saudi Arabia CITC |
Safety |
• UL 60950-1 • CE Mark • CAN/CSA-C22.2 No. 60950-1-03 • EN 60950-1 • IEC 60950-1 • AS/NZS 60950-1 |
Operating conditions |
• Temperature: +32 to 104°F (0 to 40°C) • Relative humidity: 5% to 95%, noncondensing |
Storage temperature | • -40 to +160°F (-40 to +70°C) |
Polycom® VVX® 500 Series comes with |
• Polycom VVX 500 Series console • Handset with handset cord • Network (LAN) cable – CAT-5E • Quick start guide |
Size | • 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D) |
Part numbers |
• 2200-44500-025 – VVX 500 WW PoE • 2200-48500-025 – VVX 501 WW PoE • 2200-44500-019 – VVX 500 Skype for Business, POE • 2200-48500-019 – VVX 501 Skype for Business, POE |
Weight | • Unit weight: 2.0 lbs (0.9 kg) |
Unit box dimensions/weight |
• 11.46 x 7.9 x 3.82 in (29.1 x 20 x 9.7 cm) • 3.1 lbs (1.4 kg) |
Master carton quantity | 5 |
Warranty | • 1 year |
1. Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBXsoftswitch vendor or service provider for a list of supported features. 2. To enjoy all the benefits of Polycom HD Voice when using the phone in the headset mode, you must use a wideband headset. |
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